diff --git a/src/com/android/settings/spa/app/specialaccess/PictureInPicture.kt b/src/com/android/settings/spa/app/specialaccess/PictureInPicture.kt
index 9fc358b5cf8..5ed361560d7 100644
--- a/src/com/android/settings/spa/app/specialaccess/PictureInPicture.kt
+++ b/src/com/android/settings/spa/app/specialaccess/PictureInPicture.kt
@@ -23,6 +23,7 @@ import android.content.pm.ApplicationInfo
 import android.content.pm.PackageInfo
 import android.content.pm.PackageManager.GET_ACTIVITIES
 import android.content.pm.PackageManager.PackageInfoFlags
+import android.util.Log
 import androidx.compose.runtime.Composable
 import androidx.compose.runtime.livedata.observeAsState
 import com.android.settings.R
@@ -56,26 +57,21 @@ class PictureInPictureListModel(private val context: Context) :
     private val packageManager = context.packageManager
 
     override fun transform(userIdFlow: Flow<Int>, appListFlow: Flow<List<ApplicationInfo>>) =
-        userIdFlow.map(::getPictureInPicturePackages).combine(appListFlow) {
-            pictureInPicturePackages,
-            appList ->
-            appList.map { app ->
-                createPictureInPictureRecord(
-                    app = app,
-                    isSupport = app.packageName in pictureInPicturePackages,
-                )
+        userIdFlow.map(::getPictureInPicturePackages)
+            .combine(appListFlow) { pictureInPicturePackages, appList ->
+                appList.map { app ->
+                    createPictureInPictureRecord(
+                        app = app,
+                        isSupport = app.packageName in pictureInPicturePackages,
+                    )
+                }
             }
-        }
 
-    override fun transformItem(app: ApplicationInfo): PictureInPictureRecord {
-        return createPictureInPictureRecord(
-            app = app,
-            isSupport = app.installed &&
-                packageManager
-                    .getPackageInfoAsUser(app.packageName, GET_ACTIVITIES_FLAGS, app.userId)
-                    .supportsPictureInPicture(),
-        )
-    }
+    override fun transformItem(app: ApplicationInfo) = createPictureInPictureRecord(
+        app = app,
+        isSupport = app.installed &&
+            getPackageAndActivityInfo(app)?.supportsPictureInPicture() == true,
+    )
 
     private fun createPictureInPictureRecord(app: ApplicationInfo, isSupport: Boolean) =
         PictureInPictureRecord(
@@ -103,13 +99,36 @@ class PictureInPictureListModel(private val context: Context) :
     }
 
     private fun getPictureInPicturePackages(userId: Int): Set<String> =
-        packageManager
-            .getInstalledPackagesAsUser(GET_ACTIVITIES_FLAGS, userId)
+        getPackageAndActivityInfoList(userId)
             .filter { it.supportsPictureInPicture() }
             .map { it.packageName }
             .toSet()
 
+    private fun getPackageAndActivityInfo(app: ApplicationInfo): PackageInfo? = try {
+        packageManager.getPackageInfoAsUser(app.packageName, GET_ACTIVITIES_FLAGS, app.userId)
+    } catch (e: Exception) {
+        // Query PackageManager.getPackageInfoAsUser() with GET_ACTIVITIES_FLAGS could cause
+        // exception sometimes. Since we reply on this flag to retrieve the Picture In Picture
+        // packages, we need to catch the exception to alleviate the impact before PackageManager
+        // fixing this issue or provide a better api.
+        Log.e(TAG, "Exception while getPackageInfoAsUser", e)
+        null
+    }
+
+    private fun getPackageAndActivityInfoList(userId: Int): List<PackageInfo> = try {
+        packageManager.getInstalledPackagesAsUser(GET_ACTIVITIES_FLAGS, userId)
+    } catch (e: Exception) {
+        // Query PackageManager.getPackageInfoAsUser() with GET_ACTIVITIES_FLAGS could cause
+        // exception sometimes. Since we reply on this flag to retrieve the Picture In Picture
+        // packages, we need to catch the exception to alleviate the impact before PackageManager
+        // fixing this issue or provide a better api.
+        Log.e(TAG, "Exception while getInstalledPackagesAsUser", e)
+        emptyList()
+    }
+
     companion object {
+        private const val TAG = "PictureInPictureListModel"
+
         private fun PackageInfo.supportsPictureInPicture() =
             activities?.any(ActivityInfo::supportsPictureInPicture) ?: false
 
diff --git a/tests/spa_unit/src/com/android/settings/spa/app/specialaccess/PictureInPictureTest.kt b/tests/spa_unit/src/com/android/settings/spa/app/specialaccess/PictureInPictureTest.kt
index f90d63947d0..fb0fb698045 100644
--- a/tests/spa_unit/src/com/android/settings/spa/app/specialaccess/PictureInPictureTest.kt
+++ b/tests/spa_unit/src/com/android/settings/spa/app/specialaccess/PictureInPictureTest.kt
@@ -23,6 +23,7 @@ import android.content.pm.ApplicationInfo
 import android.content.pm.PackageInfo
 import android.content.pm.PackageManager
 import android.content.pm.PackageManager.PackageInfoFlags
+import android.os.DeadSystemRuntimeException
 import androidx.test.core.app.ApplicationProvider
 import androidx.test.ext.junit.runners.AndroidJUnit4
 import com.android.settings.R
@@ -100,6 +101,23 @@ class PictureInPictureTest {
         assertThat(record.isSupport).isTrue()
     }
 
+    @Test
+    fun transform_getInstalledPackagesAsUserThrowsException_treatAsNotSupported() = runTest {
+        whenever(packageManager.getInstalledPackagesAsUser(any<PackageInfoFlags>(), anyInt()))
+            .thenThrow(DeadSystemRuntimeException())
+
+        val recordListFlow = listModel.transform(
+            userIdFlow = flowOf(USER_ID),
+            appListFlow = flowOf(listOf(PICTURE_IN_PICTURE_APP)),
+        )
+
+        val recordList = recordListFlow.first()
+        assertThat(recordList).hasSize(1)
+        val record = recordList[0]
+        assertThat(record.app).isSameInstanceAs(PICTURE_IN_PICTURE_APP)
+        assertThat(record.isSupport).isFalse()
+    }
+
     @Test
     fun transformItem() {
         whenever(
@@ -114,6 +132,20 @@ class PictureInPictureTest {
         assertThat(record.isSupport).isTrue()
     }
 
+    @Test
+    fun transformItem_getPackageInfoAsUserThrowsException_treatAsNotSupported() {
+        whenever(
+            packageManager.getPackageInfoAsUser(
+                eq(PICTURE_IN_PICTURE_PACKAGE_NAME), any<PackageInfoFlags>(), eq(USER_ID)
+            )
+        ).thenThrow(DeadSystemRuntimeException())
+
+        val record = listModel.transformItem(PICTURE_IN_PICTURE_APP)
+
+        assertThat(record.app).isSameInstanceAs(PICTURE_IN_PICTURE_APP)
+        assertThat(record.isSupport).isFalse()
+    }
+
     @Test
     fun filter_isSupport() = runTest {
         val record = createRecord(isSupport = true)